Website Terms of Service
Last updated: [DATE]
These terms govern your use of elmwich.com (the “Site”) and purchases made through it. The Site is operated by [HK COMPANY LEGAL NAME] Limited, a company incorporated in Hong Kong (company no. [NUMBER]), trading as Elmwich (“Elmwich”, “we”, “us”). You can reach us at hello@elmwich.com.
By using the Site or completing a purchase on it, you agree to these terms.
1. Who the Site is for
The Site and our services are directed at businesses. By purchasing through the Site you confirm that you are acting for business purposes on behalf of a company or sole trader, and that you have authority to bind that business.
2. Purchases made through the Site (the Roadmap)
2.1 The Elmwich Roadmap offered on the Site is provided under two documents you accept at checkout: our Master Services Agreement and the Roadmap Statement of Work (together, the “Service Terms”). The Service Terms govern the engagement itself; if they conflict with these website terms, the Service Terms prevail for the engagement.
2.2 Checkout and payment are processed by Stripe. We do not receive or store your full card details.
2.3 Key commercial points, stated in full in the Service Terms: the fee is US $2,500, due at booking; delivery is within 10 business days of receiving analytics access; the engagement carries the 3x value guarantee described in the Roadmap Statement of Work; if you do not provide access within 30 days of booking you may reschedule or request a full refund; and the fee is credited in full against your first retainer month if you start a retainer within 60 days of your walkthrough.
2.4 We accept a limited number of Roadmap engagements per month. If the current month is full, the next available start date is shown before you pay.
3. Service descriptions and results
3.1 Descriptions of services, prices, and availability on the Site are invitations to do business, not binding offers, and may change at any time before your purchase is confirmed.
3.2 Case studies and statistics on the Site describe real historical engagements led by our founder. They are accurate to the engagements described and are not a promise of your results. Search engines and AI answer systems are third-party platforms outside our control, and we do not guarantee rankings, traffic, citations, or revenue outcomes.
4. Using the Site
4.1 You may browse the Site and share links to it. You may not: scrape or bulk-download Site content; use the Site to send spam or malicious code; attempt to gain unauthorized access to any system; frame or mirror the Site; or use Site content to train competing commercial datasets without our written consent.
4.2 The Site and its content (text, design, graphics, logos, and the Elmwich name and brand) are owned by or licensed to us and protected by intellectual property laws. Limited quotation with attribution and a link is welcome.
5. Third-party links and tools
The Site may link to third-party sites and uses third-party tools (for example Stripe for payments and Google for analytics and advertising). We are not responsible for third-party sites or their content. Third-party tools process data as described in our Privacy Policy and Cookie Notice.
6. Disclaimers and liability for Site use
6.1 The Site is provided “as is” and “as available”. We do not warrant that it will be uninterrupted or error-free. Content on the Site, including articles and teardowns, is general information, not advice for your specific situation.
6.2 To the fullest extent permitted by law, our total liability arising from your use of the Site (as distinct from a purchased engagement, which is governed by the Service Terms) is limited to US $100. Nothing in these terms limits liability that cannot lawfully be limited.
7. Privacy
Our Privacy Policy explains what personal data we collect through the Site and how we use it. Our Cookie Notice explains the cookies and similar technologies we use.
8. Changes to these terms
We may update these terms from time to time. The “Last updated” date shows the current version. Changes apply from posting and do not affect engagements already purchased, which remain on the Service Terms accepted at checkout.
9. Governing law
These website terms are governed by the laws of [Hong Kong SAR], and disputes about the Site are subject to [the exclusive jurisdiction of the courts of Hong Kong] [COUNSEL TO CONFIRM, ALIGN WITH MSA §16].
10. Contact
Elmwich, [HK COMPANY LEGAL NAME] Limited, [REGISTERED ADDRESS], Hong Kong. Email: hello@elmwich.com.